Mortgage advice that feels human
Your local, friendly Hitchin mortgage broker.
Buying, moving or remortgaging? We keep it simple. Honest advice from a team with 25 years of experience, given at times that suit you, including evenings and weekends.
Access to a wide range of lenders
Mortgages
Whether you're buying your first home, moving up or down the ladder, remortgaging or investing in property, Mortgage Quest Hitchin will help you every step of the way.
Buying your first house can feel daunting and is likely to be the biggest financial commitment you ever make. Searching for a mortgage is complicated and time consuming, so let us find the right one for you. If you're remortgaging because you're on a lender's variable rate, coming to the end of a fixed rate, or want to borrow more for home improvements or to consolidate debts, we can find the right deal.
Your bank is unlikely to tell you if a better rate is available elsewhere, but we will. Moving home brings plenty to think about, from the costs of selling and buying to whether your current mortgage should be redeemed or moved to the new property, we're here to advise you.
If you're joining the buy-to-let market or expanding your portfolio, our experience and expertise in buy to let mortgages take the strain out of the process, so you can be confident you're making the right decisions.
Your home may be repossessed if you do not keep up repayments on your mortgage. Think carefully before securing your debts against your home. Your home may be repossessed if you do not keep up repayments on your mortgage.
Four simple steps to your mortgage
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Step 1: Talk to us.
Tell us what you need.
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Step 2: We search.
We compare lenders to find the right fit for you.
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Step 3: We apply.
We handle the paperwork and keep you updated.
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Step 4: Keys in hand.
Completion, and support long after.
Protection
We can’t predict what life will throw at us. The effects of death, critical illness or long-term sickness or injury can be devastating. It's easy to think these things only happen to someone else, but serious illnesses such as cancer, heart attacks and strokes affect many people in the UK and cause financial stress.
Life assurance and critical illness cover means you and your family are protected if the worst happens, particularly when you take out a mortgage. Most of us take our income for granted, yet if illness or injury keeps you off work for a long time, that income can eventually stop. Income protection helps to keep money coming in, so your mortgage, bills and family are still supported.
Your home needs protecting too. Fire, flood, theft and accidental damage can happen and with no buildings and contents cover in place, you could be left facing the loss alone, including items like engagement and wedding rings. With the right protection in place, you can have peace of mind that you're covered if the unexpected happens.
Don't just take our word for it
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Michael from Mortgage Quest Hitchin has been handling our Mortgage renewals for the last 13 years, always with great professionalism and advice.
His attention to detail, calm and reassuring guidance make the process seem simple and straightforward. We would highly recommend his services.Matthew J
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Michael has looked after our mortgages for years, always finds us a great deal and is happy to answer queries so we understand everything fully, evens contacts us when it's time to change! Always amazing service, happily recommend Mortgage Quest to others!
Ali
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I have used Mortgage Quest Hitchin for several years now to get the best deal on my mortgage. They were recommended to me and I would highly recommend to others. Always professional, efficient and very knowledgable.
Fiona C
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Michael is the ultimate professional in this field. Calm, knowledgeable and adaptable to the ever changing needs of his customers trying to navigate a tricky property market. I highly recommend this company.
Hannah C
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Recently remortgaged with after 5 years, communication was clear and thorough, very easy process! Will certainly be using Michael and Mortgage Quest for years to come.
R Goodship
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Michael and Luke were incredibly helpful throughout the entire process, working hard to secure the best possible mortgage deal for us. As first-time buyers, we couldn't have asked for a better team to guide and support us every step of the way. They were always professional, responsive, and happy to answer all of our questions. We highly recommend them to anyone looking for a mortgage advisor!
Sandra S
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Above and beyond.. highly recommend.
Michael was fantastic and, having worked with three or four mortgage brokers over the last decade, has been by far the best. My house buying journey this time was not uncomplicated - I hit some really big speed bumps on the way - and he was knowledgeable, reliable and a great support at every step. Proactive communication and always willing to make himself available for me. I would absolutely recommend to anyone.Grace
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Michael from Mortgage Quest Hitchin has helped us with our mortgage a few times now and he’s been absolutely brilliant every single time. He explains everything clearly, is super responsive, and makes the whole mortgage process feel easy and stress-free. You genuinely feel like he’s on your side. Couldn’t recommend him highly enough.
Moe
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We needed to remortgage and Luke provided his superb support throughout the process. His level of knowledge, patience, and guidance was brilliant, and he made what could have been a stressful process feel straightforward and easy to understand. Whether you’re a first-time buyer or looking to remortgage, I defo recommend checking them out. Highly professional service throughout. Thank you again! :)
Barsha H
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We recently used Luke to arrange both our mortgage and our life and critical illness insurance, and we couldn’t be happier with the service we received. Luke was knowledgeable, professional, and incredibly helpful throughout the whole process. He took the time to explain all of our options clearly, answered every question we had, and gave honest, expert advice without ever making us feel pressured into choosing anything. We felt fully informed and able to make the decisions that were right for us. The whole process was smooth and stress-free, and it was reassuring to know we had someone looking out for our best interests. We would highly recommend Luke to anyone looking for a mortgage broker who genuinely cares about finding the right solution for you. Thank you again for all your help!
Nicole B
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Luke has been super helpful, always easily contactable and replies so fast. He helped us with not only our mortgage, but also any insurances for the best price so thank you.
Leanne H
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Luke was absolutely fantastic! Haven’t got a bad word or criticism against him or the team.
We were going through a remortgage during the changes in government which threw everything into panic. He continued doing regular check-ins, updated us on all options available and let us know if the offer we had was beatable at all through changes in circumstance. We will absolutely be using Luke and the team again.Lucinda A
Why choose Mortgage Quest Hitchin?
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Free initial advice.
Initial expert mortgage advice at no cost to you.
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Evenings and weekends.
Advice that fits around your life.
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25 years of experience.
Knowledge you can rely on.
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Local and friendly.
A Hitchin broker who knows the area.
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Not corporate.
Real people who speak plainly.
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Proud to support Hitchin
We sponsor Hitchin Town Football Club and support the charity Bat for a Chance, because local matters.
About us
Mortgage Quest Hitchin is owned by Michael Frankland, who has been advising clients for over 2o years and has arranged thousands of mortgages. He has a wealth of knowledge and experience, but more importantly he works to the ethos of being a small, family run business where every customer is cared for and considered in the best way possible. Service is key to everything Michael and his team do, this is backed up by the Mortgage Quest Hitchin customer reviews.
Ready when you are
Call, email or send us a quick message. We'll take it from there.
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Luke Marsden
07711 299567 luke@mortgagequesthitchin.co.uk -
Max Drew
07930 748110 max@mortgagequesthitchin.co.uk
If you are unhappy with our service
If you have a complaint about your adviser, or any financial advice you have received from your adviser, please contact us:
Quilter
SUNDERLAND
SR43 4JR
Email: QFPcomplaints@quilter.com
Tel: 0808 171 2626
You can find more information by visiting the Quilter Financial Planning website: http://www.quilterfinancialplanning.co.uk/contacts (opens in a new tab)
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service (www.financial-ombudsman.org.uk (opens in a new tab))